Yes! All of the pest control products we use are AEMPA approved and are safe for use in sensitive environments such as homes, schools, hotels and food handling premises. 

It is important to note that for services where we are applying a pesticide in spray form, we recommend that children, pregnant people, and pets are off-site or removed from the areas of treatment for the duration of the service and for approximately 2 hours after the service to allow for drying. Our products are all odourless and colourless and once dry. 

Whilst our products are approved for use in homes, we recommend that you are not in the home while a treatment is being carried out and for up to 2 hours after to allow the solution to fully dry. Depending on the home and treatment being done, it will take our team 45-90 minutes to complete the service. 

It is okay for adults to stay in the home in an area excluded for treatment if it is not convenient to vacate however, children and pets must vacate the home. Your technician will complete a service report on completion with any recommendations and send a copy through before locking up and leaving. 

We recommend that you sweep and mop your floors in preparation before our service as pesticides bind better to clean, dry floors and are more effective. You can view our full preparation list here. Ideally, avoid mopping again for as log as possible after a treatment, generally 3-5 days. Spray treatments are applied around the edges and skirting boards of rooms and if you do need to mop, avoiding the edges of the floor will help prolong the treatment’s effect. 

As our treatments cover a variety of pests and conditions, your qualified technician will apply a range of pest control products throughout your home during treatment. These products generally consist of a residual spray, gel baits and insecticide dusts. 

Your technician will make note of activity levels, the species of pests and areas of concern in your home and make recommendations on the service report at the end for follow up services, proofing and cleaning that will assist in keeping pests away. 

Unfortunately, no. Pest control treatments take time to be fully effective as pests interact with the insecticide over time. You may see immediate results following a treatment however it is common to see activity for up to 5 days as pests come into contact with insecticides. 

We are confident in our ability and the services we offer, and as such, we provide a 60 day pest-free Guarantee on home pest control services. 

Warranties are subject to conditions and may not be applicable depending on the condition and housekeeping of a home. Your technician will discuss your warranty eligibility with you on completion of a service and will provide recommendations on proofing and housekeeping steps that need to be taken before a warranty is provided.

We offer our Pest-Free Guarantee to rectify a pest re-infestation in treated areas. It is common to see the occasional pest following a treatment. Please allow at least 2 weeks post-service before you activate your warranty to allow the treatment to have full effect. Additional call out fees may apply to visits not covered by warranties. No external areas are covered by a warranty.